Introduction
Welcome to the My Little Christmas® online shop!
My Little Christmas® is a whimsical Christmas decor brand that creates unique and festive tree toppers, ornaments, lights, and more. We know that your privacy is extremely important, which is why we’ve crafted this privacy policy to explain exactly how we collect, use, share, and protect your personal information.
Please take the time to read this policy carefully so you understand our commitment to your privacy. If you have any questions or concerns, don’t hesitate to reach out to our friendly customer service team.
What Information Do We Collect?
My Little Christmas® collects both personal and non-personal information from you in order to provide the best shopping experience. The types of information we collect include:
- Contact information such as your name, shipping address, email address, and phone number. This allows us to fulfill your orders and contact you if needed.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address. This allows us to process your payment for purchases.
- Shopping activity such as your order history, items viewed, items added to your cart, and pages visited on our site. This helps us understand customer interests and improve our site.
- Communications such as emails, chat sessions, or social media interactions with our representatives. We use this to provide customer support.
- Device information such as your IP address, operating system, browser type, and general location information. This helps us ensure site security and functionality.
- Demographic information such as your age, gender, household income, interests, and more. This allows us to better understand our customers.
We collect this information directly from you when you provide it to us, indirectly through your site activities, or automatically through cookies and related technologies.
How Do We Use Your Information?
My Little Christmas® uses your personal information in a few key ways:
- To complete purchases and ship products to you
- To provide customer service and support as needed
- To improve your shopping experience by understanding your interests and making site enhancements
- To send marketing communications such as announcements, promotions, surveys, and more
- To ensure site security and prevent fraud
- To comply with legal obligations as required
We will only use your information as described in this policy or with your additional consent. We do not sell or share your data with third parties except as outlined below.
When Do We Share Your Information?
My Little Christmas® will not share your personal information with third parties without your consent, except in the following circumstances:
- With service providers who help operate our site, process payments, fulfill orders, and provide customer support. These partners are obligated to keep your data secure and confidential.
- With companies in the event of a merger, acquisition, or sale of some or all of our assets. We will notify you in such an event.
- To comply with the law, enforce our policies, or protect our legal rights, users, and property.
- In response to a subpoena or court order. We will attempt to notify you unless prohibited by law.
- To address emergencies or protect against harm.
How Do We Protect Your Information?
My Little Christmas® takes data security very seriously, and we use industry best practices to safeguard your information. Some key aspects include:
- Encryption of sensitive customer data using SSL/TLS protocols
- Testing of our systems and site to identify and patch any vulnerabilities
- Implementation of access controls, passwords, two-factor authentication and other measures to restrict access to data
- Monitoring of our systems to detect and prevent suspicious activity or potential data breaches
While we strive to fully protect all information we collect, no security measures are 100% effective. We cannot guarantee total protection against risks like human errors, technical glitches, and malicious attacks.
What Choices Do You Have Over Your Data?
You have certain choices available regarding how your personal information is used. These include:
- Opting out of marketing communications through links in emails or adjusting your preferences in your account
- Deleting your account and associated data by contacting our customer service team
- Modifying or correcting your stored personal information by logging into your account or reaching out to customer service
- Expressing concerns or complaints about our data handling practices (see below for details)
Additional Details
Cookies and Tracking
My Little Christmas® uses cookies and similar technologies to collect non-personal data and improve your site experience. Cookies are small text files that identify your browser but not you personally. They reside on your device and allow our site to recognize you as you browse.
We use cookies for functions like remembering your login credentials, tracking shopping cart contents, measuring site performance, understanding site usage, and serving relevant ads. Most web browsers accept cookies automatically, but you can adjust your settings to control them. Turning off cookies may impact your ability to use our site or shop efficiently.
Our site may also include web beacons, tracking pixels, and similar technologies to compile aggregated statistics and understand site effectiveness. These tracking tools do not collect identifying information.
Data Retention
My Little Christmas® retains your personal information for as long as needed to fulfill our operational purposes or comply with legal requirements. We may continue to store de-identified or aggregated data for analytics and site improvement purposes.
Children’s Privacy
Our website is meant for adults. We do not intentionally gather personal data from children under 18. If you believe we have collected information of a child under 18, please contact us so we may delete it.
California Resident Rights
Under the California Consumer Privacy Act (CCPA), state residents have certain rights over their personal data including:
- The right to request disclosure of information collected, categories of sources, business purpose for collection, and categories of third parties we share it with
- The right to access and delete your data upon request
- The right to opt-out of data sales (we do not sell data)
To exercise these rights, California residents may contact us. When handling requests, we will take steps to verify your identity before fulfilling your request.
International Transfers
My Little Christmas® operates in the United States and intended primarily for a U.S. audience. Any personal information you submit is stored on U.S.-based servers. If we ever need to transfer data internationally, we will ensure adequate safeguards are in place.
Changes to This Policy
We may occasionally update this privacy policy to reflect changes in our practices, technology, legal requirements, and more. We encourage you to check this page periodically for updates. If significant changes occur, we may provide notice through our website or by email.
Contact Us
If you have any questions, concerns, complaints, or requests related to this privacy policy or our data handling practices, please contact us via email at [email protected] or by mail at:
My Little Christmas®
123 Christmas Lane
North Pole, AA 12345
We appreciate the opportunity to address any issues you may have and preserve your trust.
This policy was last updated on December 1, 2022.
